/* ==========================================================================
   MetroTransit Admin
   Same system as the seller-application flow: flat ink surfaces, one red
   used only where it's meaningful (brand, primary/destructive actions,
   real urgency), everything else stays quiet so red keeps its signal.
   ========================================================================== */
:root {
  --bg: #131313;
  --surface: #1a1a1a;
  --surface-raised: #202020;
  --surface-hover: #242424;
  --border: #2b2b2b;
  --border-strong: #3a3a3a;

  --accent: #e31b23;
  --accent-dim: #a3151b;
  --accent-soft: rgba(227, 27, 35, 0.14);

  --text: #ededed;
  --text-soft: #a8a5a0;
  --text-faint: #706d69;

  --radius: 12px;
  --radius-sm: 8px;

  --font-global: Arial, "Helvetica Neue", Helvetica, sans-serif;
  --ease: cubic-bezier(0.2, 0.7, 0.3, 1);
}

* { box-sizing: border-box; }

html, body {
  margin: 0;
  padding: 0;
  min-height: 100vh;
  background: var(--bg);
  color: var(--text);

  font-family: var(--font-global);
  font-weight: bold;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
}

::selection { background: var(--accent); color: #fff; }

:focus-visible {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}

.sr-only {
  position: absolute;
  width: 1px; height: 1px;
  padding: 0; margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border-strong); border-radius: 8px; border: 2px solid var(--bg); }
::-webkit-scrollbar-thumb:hover { background: var(--text-faint); }

/* -------------------------------------------------------------------------
   Wordmark
   ------------------------------------------------------------------------- */
.wordmark {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 18px;
  letter-spacing: -0.01em;
  color: var(--text);
  align-items: center;
}
.wordmark::before {
  content: "";
  display: inline-block;
  width: 4px;
  height: 18px;
  background: var(--accent);
  flex-shrink: 0;
  border-radius: 1px;
  margin-right: 10px;
}
.wordmark-accent { color: var(--accent); }
.wordmark-suffix { color: var(--text-faint); font-family: var(--font-body); font-size: 12.5px; font-weight: 500; margin-left: 10px;}

h1 {
  font-family: var(--font-display);
  font-weight: 600;
  font-size: 28px;
  letter-spacing: -0.01em;
  margin: 0 0 6px;
  color: var(--text);
}

h2 { margin: 0; }

.lede, .panel-lede {
  color: var(--text-soft);
  font-size: 14.5px;
  margin: 0 0 28px;
  max-width: 56ch;
}

.panel-header { margin-bottom: 8px; }

/* -------------------------------------------------------------------------
   Form fields
   ------------------------------------------------------------------------- */
.field { margin-bottom: 18px; }
.field label { display: block; font-size: 13px; font-weight: 500; margin-bottom: 7px; color: var(--text-soft); }
input[type="text"], input[type="email"], input[type="password"], input[type="tel"] {
  width: 100%;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  font-size: 14px;
  color: var(--text);
  font-family: var(--font-body);
  transition: border-color 0.15s var(--ease);
}
input::placeholder { color: var(--text-faint); }
input:focus { outline: none; border-color: var(--accent); }

/* -------------------------------------------------------------------------
   Buttons — ink confirms most actions; red is reserved for the primary
   call to action and anything destructive.
   ------------------------------------------------------------------------- */
.btn-primary {
  background: var(--accent);
  color: #fff;
  border: 1px solid var(--accent);
  border-radius: var(--radius-sm);
  padding: 10px 20px;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  font-family: var(--font-body);
  transition: background 0.15s var(--ease), border-color 0.15s var(--ease);
}
.btn-primary:hover { background: var(--accent-dim); border-color: var(--accent-dim); }
.btn-primary:disabled { opacity: 0.45; cursor: not-allowed; }

.btn-secondary {
  background: var(--surface);
  color: var(--text);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 9px 15px;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  font-family: var(--font-body);
  transition: border-color 0.15s var(--ease), background 0.15s var(--ease);
}
.btn-secondary:hover { border-color: var(--border-strong); background: var(--surface-hover); }

.btn-danger {
  background: transparent;
  color: var(--accent);
  border: 1px solid rgba(227, 27, 35, 0.45);
  border-radius: var(--radius-sm);
  padding: 9px 15px;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  font-family: var(--font-body);
  transition: background 0.15s var(--ease), border-color 0.15s var(--ease);
}
.btn-danger:hover { background: var(--accent-soft); border-color: var(--accent); }

.error-text { color: var(--accent); font-size: 13px; margin: -6px 0 14px; }

/* -------------------------------------------------------------------------
   Login
   ------------------------------------------------------------------------- */
.login-body { display: flex; align-items: center; justify-content: center; min-height: 100vh; }
.login-panel {
  width: 100%;
  max-width: 380px;
  padding: 42px 38px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-top: 2px solid var(--accent);
  border-radius: var(--radius);
}
.login-panel .wordmark { display: inline-flex; margin-bottom: 38px; }
.login-panel h1 { margin-top: 0; }

/* -------------------------------------------------------------------------
   Shell
   ------------------------------------------------------------------------- */
.shell { display: flex; min-height: 100vh; }

.sidebar {
  width: 236px;
  flex-shrink: 0;
  background: var(--surface);
  border-right: 1px solid var(--border);
  padding: 26px 0 16px;
  display: flex;
  flex-direction: column;
}
.sidebar-header { padding: 0 22px; margin-bottom: 32px; }

.nav { display: flex; flex-direction: column; gap: 2px; flex: 1; padding: 0 12px; }
.nav-link {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  text-align: left;
  background: none;
  border: none;
  color: var(--text-soft);
  font-family: var(--font-body);
  font-size: 14px;
  font-weight: 500;
  padding: 11px 13px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: background 0.15s var(--ease), color 0.15s var(--ease);
}
.nav-link:hover { background: var(--surface-hover); color: var(--text); }
.nav-link.active {
  background: var(--accent-soft);
  color: var(--text);
}
.nav-link.active::before {
  content: "";
  position: absolute;
  left: -12px;
  top: 7px;
  bottom: 7px;
  width: 3px;
  background: var(--accent);
  border-radius: 2px;
}

.nav-badge {
  background: var(--accent);
  color: #fff;
  font-size: 11px;
  font-weight: 600;
  min-width: 18px;
  text-align: center;
  padding: 1px 6px;
  border-radius: 5px;
}

.sidebar-footer {
  margin-top: auto;
  padding: 16px 12px 0;
  border-top: 1px solid var(--border);
}
.nav-signout {
  width: 100%;
  background: none;
  border: none;
  color: var(--text-soft);
  font-family: var(--font-body);
  font-size: 13px;
  text-align: left;
  padding: 10px 13px;
  cursor: pointer;
  border-radius: var(--radius-sm);
  transition: background 0.15s var(--ease), color 0.15s var(--ease);
}
.nav-signout:hover { color: var(--text); background: var(--surface-hover); }

.content { flex: 1; padding: 48px 56px; max-width: 980px; }

.panel-section { display: none; }
.panel-section.active { display: block; }

/* -------------------------------------------------------------------------
   Stat grid — deliberately has no column count anywhere. Cards are flex
   items that wrap on their own, and the divider lines are drawn by the
   container's background showing through a 1px gap rather than manual
   border-right/nth-child rules — so adding or removing a stat card is a
   pure HTML change; nothing here needs updating to match.
   ------------------------------------------------------------------------- */
.stat-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 1px;
  background: var(--border);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  margin: 24px 0 40px;
}
.stat-grid dd, .stat-grid dt { margin: 0; }
.stat-card {
  flex: 1 1 160px;
  border: none;
  background: var(--surface);
  padding: 24px 22px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  text-align: left;
  font: inherit;
  color: inherit;
}
button.stat-card {
  cursor: pointer;
  transition: background 0.15s var(--ease);
}
button.stat-card:hover { background: var(--surface-hover); }
.stat-value {
  font-family: var(--font-display);
  font-size: 38px;
  font-weight: 600;
  letter-spacing: -0.02em;
  font-variant-numeric: tabular-nums;
  color: var(--text);
  line-height: 1;
}
/* Highlighted by class, not position — the three cards that represent an
   action queue (something needs an admin's attention), not a plain
   count. Stays correct however the columns get reordered later. */
.stat-card--urgent .stat-value {
  color: var(--accent);
}
.stat-label { font-size: 13px; color: var(--text-soft); }

/* -------------------------------------------------------------------------
   Lists & cards
   ------------------------------------------------------------------------- */
.list { display: flex; flex-direction: column; gap: 12px; }

.card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-left: 3px solid transparent;
  border-radius: var(--radius);
  padding: 18px 20px;
  transition: border-color 0.15s var(--ease), background 0.15s var(--ease);
}
.card:hover {
  border-color: var(--border-strong);
  background: var(--surface-hover);
}
/* Panels dealing with something flagged get a red left edge, so severity
   reads structurally rather than only through the chip text. */
#panel-flagged .card,
#panel-applications .card {
  border-left-color: var(--border-strong);
}
#panel-flagged .card:has(.status-warned),
#panel-flagged .card:has(.status-taken_down) {
  border-left-color: var(--accent);
}

.card-title-row { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; }
.card-title { font-weight: 600; font-size: 15px; margin: 0 0 3px; color: var(--text); }
.card-subtitle { font-size: 13px; color: var(--text-soft); margin: 0; }
.card-meta { font-size: 12.5px; color: var(--text-faint); margin: 9px 0 0; }
.card-notice {
  font-size: 13px;
  background: var(--accent-soft);
  color: var(--text);
  border: 1px solid rgba(227, 27, 35, 0.3);
  border-radius: var(--radius-sm);
  padding: 9px 11px;
  margin: 11px 0 0;
}
.card-actions { display: flex; gap: 9px; margin-top: 15px; flex-wrap: wrap; }

/* -------------------------------------------------------------------------
   Status chips — one accent red, reserved for genuine urgency. Everything
   else (pending, active, inactive) stays neutral so red still stands out.
   ------------------------------------------------------------------------- */
.status-chip {
  display: inline-block;
  font-size: 11px;
  font-weight: 600;
  padding: 4px 10px;
  border-radius: 999px;
  white-space: nowrap;
  line-height: 1.5;
}
.status-warned { background: var(--accent-soft); color: var(--text); border: 1px solid rgba(227, 27, 35, 0.4); }
.status-appeal_pending { background: var(--surface-raised); color: var(--text); border: 1px solid var(--border-strong); }
.status-taken_down { background: var(--accent); color: #fff; }
.status-inactive { background: transparent; color: var(--text-faint); border: 1px solid var(--border); }
.status-active { background: var(--surface-raised); color: var(--text-soft); border: 1px solid var(--border); }

.card-title-link {
  cursor: pointer;
  text-decoration: underline;
  text-decoration-color: transparent;
  text-underline-offset: 3px;
  transition: text-decoration-color 0.15s ease, color 0.15s ease;
}
.card-title-link:hover { text-decoration-color: var(--accent); color: var(--text); }

.back-link { margin-bottom: 22px; }

.search-subheading {
  font-family: var(--font-body);
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  padding-bottom: 9px;
  margin: 30px 0 14px;
  border-bottom: 1px solid var(--border);
}
.search-subheading:first-of-type { margin-top: 0; }

.empty-state {
  color: var(--text-faint);
  font-size: 14px;
  margin-top: 20px;
  padding: 22px;
  border: 1px dashed var(--border-strong);
  border-radius: var(--radius);
  text-align: center;
  background: var(--surface);
}

.search-form { display: flex; gap: 10px; margin-bottom: 30px; }
.search-form input { flex: 1; }

.list-controls { display: flex; gap: 10px; margin-bottom: 18px; flex-wrap: wrap; }
.filter-select {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 9px 30px 9px 12px;
  font-size: 13px;
  color: var(--text);
  font-family: var(--font-body);
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='6'><path d='M1 1l4 4 4-4' stroke='%23a8a5a0' stroke-width='1.4' fill='none' stroke-linecap='round' stroke-linejoin='round'/></svg>");
  background-repeat: no-repeat;
  background-position: right 12px center;
}
.filter-select:focus { outline: none; border-color: var(--accent); }

.load-more-btn {
  display: block;
  margin: 6px auto 0;
}

.toast {
  position: fixed;
  bottom: 26px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--surface-raised);
  color: var(--text);
  padding: 13px 22px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--border-strong);
  border-left: 3px solid var(--accent);
  box-shadow: 0 20px 40px -20px rgba(0, 0, 0, 0.8);
  font-size: 14px;
  z-index: 100;
}
.toast.error { border-left-color: var(--accent); color: var(--text); }

/* -------------------------------------------------------------------------
   Loading overlay — shown while an action is in flight. Reference-counted
   in JS so overlapping requests don't hide it early.
   ------------------------------------------------------------------------- */
.loading-overlay {
  position: fixed;
  inset: 0;
  z-index: 300;
  display: flex;
  align-items: center;
  justify-content: center;
  background: rgba(10, 10, 10, 0.72);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.15s var(--ease);
}
.loading-overlay.visible { opacity: 1; pointer-events: auto; }

.loading-modal {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 16px;
  min-width: 220px;
  padding: 30px 38px;
  background: var(--surface-raised);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius);
  box-shadow: 0 30px 60px -20px rgba(0, 0, 0, 0.85);
}

.loading-spinner {
  width: 30px;
  height: 30px;
  border-radius: 50%;
  border: 3px solid var(--border-strong);
  border-top-color: var(--accent);
  animation: loading-spin 0.75s linear infinite;
}
@keyframes loading-spin { to { transform: rotate(360deg); } }

.loading-message {
  margin: 0;
  font-size: 13.5px;
  color: var(--text-soft);
  text-align: center;
}

@media (prefers-reduced-motion: reduce) {
  * { transition: none !important; }
  .loading-spinner { animation-duration: 1.6s; }
}

/* -------------------------------------------------------------------------
   Reason modal -- replaces window.prompt() for anything that collects a
   written reason. Suggested messages are optional shortcuts, not a
   fixed vocabulary: clicking one fills the textarea, which stays fully
   editable either way.
   ------------------------------------------------------------------------- */
.modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 400;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
  background: rgba(10, 10, 10, 0.72);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.15s var(--ease);
}
.modal-overlay.visible { opacity: 1; pointer-events: auto; }

.modal-box {
  width: 100%;
  max-width: 420px;
  padding: 26px 26px 22px;
  background: var(--surface-raised);
  border: 1px solid var(--border-strong);
  border-radius: var(--radius);
  box-shadow: 0 30px 60px -20px rgba(0, 0, 0, 0.85);
}

.modal-box-title {
  margin: 0 0 16px;
  font-size: 14.5px;
  line-height: 1.5;
  color: var(--text);
  font-weight: 500;
}

.suggestion-list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 14px;
}
.suggestion-chip {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: 999px;
  padding: 7px 13px;
  font-size: 12.5px;
  color: var(--text-soft);
  cursor: pointer;
  font-family: var(--font-body);
  text-align: left;
  transition: border-color 0.15s var(--ease), color 0.15s var(--ease), background 0.15s var(--ease);
}
.suggestion-chip:hover { border-color: var(--accent); color: var(--text); background: var(--accent-soft); }

.reason-input {
  width: 100%;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px 14px;
  font-size: 14px;
  color: var(--text);
  font-family: var(--font-body);
  resize: vertical;
  min-height: 76px;
  transition: border-color 0.15s var(--ease);
}
.reason-input:focus { outline: none; border-color: var(--accent); }
.reason-input::placeholder { color: var(--text-faint); }

.modal-box-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  margin-top: 18px;
}

/* User messages -------------------------------------------------------- */

.message-thread {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 20px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  min-height: 320px;
  max-height: 58vh;
  overflow-y: auto;
  margin-bottom: 14px;
}

.message-bubble-row {
  display: flex;
}
.message-bubble-row.from-support { justify-content: flex-end; }
.message-bubble-row.from-user { justify-content: flex-start; }

.message-bubble {
  max-width: 72%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.45;
}
.message-bubble.from-support {
  background: var(--accent);
  color: #fff;
  border-bottom-right-radius: 4px;
}
.message-bubble.from-user {
  background: var(--surface-raised);
  color: var(--text);
  border: 1px solid var(--border);
  border-bottom-left-radius: 4px;
}
.message-bubble-time {
  display: block;
  margin-top: 4px;
  font-size: 11px;
  opacity: 0.7;
}

.message-reply-form {
  display: flex;
  gap: 10px;
  align-items: flex-end;
}
.message-reply-form textarea {
  flex: 1;
  resize: none;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text);
  font-family: var(--font-body);
  font-size: 14px;
  padding: 10px 12px;
}
.message-reply-form textarea:focus { outline: none; border-color: var(--border-strong); }

.message-inbox-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  cursor: pointer;
}
.message-inbox-row:hover { border-color: var(--border-strong); }

@media (max-width: 800px) {
  .shell { flex-direction: column; }
  .sidebar { width: 100%; flex-direction: row; align-items: center; overflow-x: auto; padding: 14px 16px; }
  .sidebar-header, .sidebar-footer { display: none; }
  .nav { flex-direction: row; padding: 0; }
  .nav-link.active::before { left: 0; right: 0; top: auto; bottom: -6px; height: 3px; width: auto; }
  .content { padding: 28px 20px; }
}